Log In Help and Questions about Privacy
Information systems containing personal data can raise privacy and security issues.
The Penn InTouch system incorporates the PennKey authentication mechanism to
protect the privacy and security of student data that it houses.
Need help with your PennKey or password?
In order to register a PennKey, you must obtain a temporary PennKey Setup Code. Once you have a
Setup Code, you can use it to access the portion of the PennKey website where you create your PennKey
and password, or reset a forgotten password.
Current students, faculty and staff, along with UPHS affliates:
For problems with your PennKey and/or password, or to learn how to obtain a new Setup Code, please
refer to the
A Setup Code is automatically mailed out to new students within a few business days of matriculation.
Former students who graduated or separated from the University in May 1988 or later:
To access Penn InTouch, you will need a registered PennKey and password.
- Students who graduated or separated from the university in 1988 or later may qualify to use
PennKey-ASAP system, which allows you to obtain a Setup Code online as a one-time amenity.
PennKey-ASAP requires that you complete a brief questionnaire concerning your academic career at
Penn to verify your identity.
- You may also ask to receive a Setup Code via U.S. Mail by visiting the
PennKey Setup Code Service
Former students who graduated or separated from the University before May 1988:
Please send a written request for services to:
The University of Pennsylvania
University Registrar's Office
Room 221 Franklin Building
3451 Walnut Street
Philadelphia, PA. 19104-6291
If you wish to obtain a transcript, please visit the
to download the necessary request form.
University of Pennsylvania